International CEO (Communication, Economy, Organization) Social Sciences Congress hosted by Bosnia and Herzegovina Gorazde University and it was held in cooperation with International Vision University, Nişantaşı University, Central Asian American University, Muş Alparslan University, Cyprus West University, Bolu Abant İzzet Baysal University and CEO Technology Development Center (TEKMER). At the congress held between 18-20 December 2020; Lecturer Tuğba Çedikçi Fener, Head of Health Institutions Management Program at IKU Vocational School, presented her paper titled “The Effect of Institutional Culture on Total Quality Management Success”.